Q1. Do you have any minimum order quantity limit for machine orders?
Answer: The minimum order quantity is 1 unit, you can provide samples and design the machine according to your requirements.
Q2. How to place a machine order?
First let us know your requirement or application.
Secondly we quote based on your requirements or our suggestions.
Third, you confirm the sample and make formal order payment via TT.
Fourth, we arrange production immediately after receiving payment.
Q3. Do you provide guarantee for the product?
A: Yes, we provide 1 year warranty for different products. Lifetime maintenance.
Q4. How to deal with failure?
First of all, our products are produced under a strict quality control system. When customers need repair and after-sales service, we respond within 24 hours and carry out the work.
Secondly, delivery within the guarantee period, or we can discuss solutions including re-scheduling based on the actual situation.
our service:
1. Your inquiries about our products or prices will be responded to within 24 hours.
2. Well-trained and experienced staff answer all your inquiries in fluent English.
3. OEM&ODM, we can help you design and put into production.
4. Protect your sales territory, design concepts and all your private information.